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CONSULTATION
Your initial consultation can be done on the phone if you are traveling from far to see us. Once we receive the referral slip from your dentist our staff will give you a call to either set up a consultation appointment at our office or a phone consultation appointment. We charge $60 CDN for the consultation which is paid at the appointment. We will take cash, visa, MasterCard and debit. We do not take cheques.
FEES
Our fees are set utilizing the BC fee guide.
For larger treatment plans involving implants, we have payment plan options where you can pay in 12 monthly instalments at no interest.
INSURANCE INFORMATION
There are two ways to approach payments for your procedure.
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We can send out the estimate for the treatment to your insurance company and wait to hear back from them as to how much they will pay. It can take anywhere from one day to three weeks to hear back from your insurance company. Once we have confirmation from them, then we can perform the procedure. You would have to pay only your percentage and not the whole amount depending on your contract with them. We expect that the insurance company will pay us the rest. Please be informed that your insurance company may not pay what they promised to pay us and in this case we will charge you. You will have to take up any complaints with your insurance company.
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You can pay the total amount at the time of procedure. You may want to do this if you do not want to wait to hear back from the insurance company either because you are having pain or have other time constraints. We will send your claim forms to your insurance company. They should pay you their percentage based on your contract with them. Please understand that your insurance company may not pay what you expected them to pay. It is your responsibility to clarify with them.
IT IS IMPORTANT TO UNDERSTAND THAT YOU HAVE A CONTRACT WITH YOUR INSURANCE AND WE ARE NOT A PART OF THIS CONTRACT.
WE HELP OUR PATIENTS BY TRYING TO MAKE THINGS EASIER FOR THEM.
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